Business as we know it will likely be changed after the COVID-19 outbreak and the need for high-functioning leadership will be more important than ever.
In times of crisis, when people feel afraid and uncertain, great leadership matters.
When the choices we make are critical to our overall well-being and success, people want leaders who know what they are doing, and can express how much they care.
Leaders who navigate the currents of change, and who can adapt quickly to any circumstances, will be the most effective, and capable of keeping your business afloat.
People want leaders they can trust. They want leaders who understand that when people are vulnerable and scared, they need someone who they can depend on, and who will tell them truth.
When we are in fear, we need to believe things can be different. We need hope. We need to see leaders take responsibility for their thoughts and actions. People want to feel inspired by collaboration, common purpose and shared vision of future possibilities.
In addition, we want leaders who are humble. They may not have all the answers, but they are willing to admit this truth and find someone who does.
Humanity is at the center of all enterprises. Handling people with care means operating from a place of integrity and resilience. How you treat others becomes the glue that holds all enterprises together.
To be a great leader is to serve the needs and aspirations of everyone. When that becomes the driver for success, everyone benefits.